If you apply for an Australian Student Visa, you must study with an education provider that is listed in the Commonwealth Register of Institutions and Courses for Overseas Students (CRICOS). Australian Language Schools, Brisbane is on this list of registered institutions, which can be found at http://cricos.dest.gov.au   CRICOS registration guarantees that the course and the education provider meet the high standards necessary for Australia’s overseas students’ program. Please check carefully that the details of your course – including its location – match the information shown on the CRICOS list.

The Australian Government wants Australia to be a safe, enjoyable and rewarding place to study. Australia’s laws promote quality education and consumer protection for overseas students. These laws are known as the ESOS (Education Services for Overseas Students) framework and they include the (ESOS) Act 2000 and the National Code of Practice.

Your Rights under the ESOS Act:
The ESOS Act protects your rights, including:

• your right to receive, before enrolling, current and accurate information about the courses, fees, modes of study and other information from your provider and your provider’s agent. If you are under 18, to ensure your safety, you will be granted a visa only if there are arrangements in place for your accommodation, support and welfare;
• your right to sign a written agreement with your provider before or as you pay fees, setting out the services to be provided, fees payable and information about refunds of course money. You should keep a copy of this written agreement in your possession.
• Safety for your Tuition fees: The ESOS Act includes consumer protection that enables you to receive a refund or to be placed in another course if your provider is unable to teach your course for any reason. This is something unique to  Australia.
• your right to know:
  

o    how to use your provider’s support services;
o    when, or if your enrolment can be deferred, suspended or cancelled;
o    what your provider’s requirements are for satisfactory progress in the courses you study;
o    your obligations regarding course attendance;
o    what will happen if you want to change providers; and
o    how to use your provider’s complaints and appeals process.

Your Responsibilities
As a student on an Australian Student Visa, you have responsibilities to:

• satisfy your student visa conditions;
• maintain your Overseas Student Health Cover (OSHC) for the period of your stay (Australian Student Visas only).
• meet the terms of the written agreement with the College;
• inform the College if you change your address in Brisbane;
• maintain satisfactory course progress;
• follow the College’s attendance policy (80% attendance required). 
• if you are under 18, maintain your approved accommodation, support and general welfare arrangements.
  

Contact Details

Important Note for Student Visa Holders: Please note that school-age dependents of Student Visa Holders who accompany them to Australia will be required to attend school here and will incur full school fees.  English languiage entry requirements to school courses will also apply.